Billing Terms and Conditions

Effective Date: August 17, 2026

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Distinct Picks, a trading name of Fox Ecommerce LLC ("Company," "we," "us," or "our"), and the customer ("Customer," "you," or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing. Prices: All prices for products and services are listed in USD and are subject to change without prior notice. Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified. All applicable fees will be clearly displayed at checkout before purchase.

2.2 Payment Methods. We accept the following payment methods: Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club. Express Checkout Options: Shop Pay, Apple Pay, Google Pay, PayPal. Installments: Shop Pay Installments, provided by Affirm, on eligible orders.

2.3 Payment Due Date. Payment is taken in full at checkout when you place your order. There are no deposits, balance payments due later, or recurring charges of any kind.

2.4 Promotional and Discount Codes. Promotional and discount codes cannot be combined with other offers or promotions unless explicitly stated.

3. Invoicing

Invoice Issuance: An email confirmation with your order number and a full breakdown of your payment is sent as soon as your order is placed. Delivery Method: Confirmations are sent electronically via email to the contact information provided by the customer. Customer Responsibility: It is your responsibility to ensure that all billing information is accurate and up-to-date.

4. Disputed Charges

Notification Period: If something on your statement does not look right, contact us before disputing the charge with your card issuer. We can almost always resolve it faster. Contact Information: Disputes should be sent to support@distinctpicks.com and include the order number and details of the dispute. Resolution: We will investigate and resolve billing disputes promptly.

5. Refunds and Credits

Policy Reference: Refunds or credits are provided in accordance with our Return and Refund Policy. Processing Time: Any approved refunds will be processed to the original payment method within 10 business days.

6. Taxes

Customer Responsibility: You are responsible for all applicable taxes. Applicable state and local sales taxes, if any, will be clearly displayed at checkout. Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.

7. Billing Errors

Corrections: If we discover a billing error, we will correct it promptly. Overcharges: If you have been overcharged, we will refund or credit the overcharged amount. Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.

8. Payment Security

Data Protection: All payment information is handled securely in compliance with industry standards. Payment Processor: We use Shopify Payments to process payments and do not store your credit card information on our servers. SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.

9. Changes to Billing Terms

Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time. Notification of Changes: Changes will become effective upon posting the updated Terms on our website at distinctpicks.com. Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.

10. Limitation of Liability

No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms. Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the 6 months preceding the event giving rise to the liability.

11. Governing Law

Jurisdiction: These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in the State of Delaware.

12. Contact Information

For any questions or concerns regarding billing, please contact us:

Company Name: Distinct Picks (Fox Ecommerce LLC)

Address: 262 Chapman Rd, Ste 240, Newark, Delaware 19702, United States

Email: support@distinctpicks.com

Phone: +1 (855) 772-2008

Website: distinctpicks.com

13. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Distinct Picks regarding billing matters and supersede all prior agreements.

Acknowledgment: By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.